After-sales service

 

Service concept:

 

What customers enjoy is always pre-sale service

 

TECHRAY has an engineering and technical team which can always give you the most professional supports

 

and services

 

Service Content：

 

I. All equipment will be checked and tested before shipment to ensure they operate well .

 

2.Easy intallation with pipe connection and Vedio supporting 

 

3.TECHRAY provide 24 hours hotline support Engineers will response within l hours once received response

 

from user

 

4.TECHRAY provide guarantees for the equipment in12months.During the warranty period,any defects and

 

faults and damage caused by our design,craftsmanship.manufacturing or material defects and any other

 

issue caused by our company shall be handled by us without any charge,and out of the warranty period,we

 

continue to provide service.

 

5.TECHRAY maintains adequate spare parts inventory in the types of user's equipment,

 

and provide user with the concessions supply of accessories and free technical advisory services